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Privacy policy

Data processing is the responsibility of the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.

Postal address:
Friedrich-Ebert-Allee 36 + 40, 53113 Bonn
Dag-Hammarskjöld-Weg 1–5, 65760 Eschborn

Contact: cityworks[at]

Contact details of the data protection officer: datenschutzbeauftragter[at]


This website uses cookies, i.e. small files containing short texts for technical processing. Without cookies – for example, when cookies have been deactivated in the browser – full use of this website is not possible.

Temporary session cookies are used each time you view an individual page, to make navigation easier. Cookies are small text files that are stored locally in your browser cache. Session cookies do not include any personal data and expire at the end of each session.

We do not use methods such as Java applets or ActiveX controls that make it possible to track your browsing behaviour.

Data is processed based on Art. 6 paragraph 1 e) of the EU General Data Protection Regulation (GDPR) with the legitimate interest of analysing usage to improve the company’s website.

Registration form

When you use the registration form for the digital toolkit, we process your first and last names and email address. The data is processed based on Art. 6 paragraph 1 a) of the EU GDPR for the purpose of offering our data-saving dashboard service. The digital toolkit can also be used without signing up.

Data is transmitted to GIZ using an SSL-encrypted connection, which makes it significantly more difficult for unauthorised persons to intercept it.

Data will be not passed to third parties.

Tracking Policy

This site uses Matomo to analyse user behaviour. Cookies collect information about user behaviour on the site, including the abbreviated IP address of the device being used, and send it to the server. The server anonymises the information and stores it for the purpose of analysing user behaviour. The state of current technology ensures that once information has been anonymised, it can no longer be traced back to the originating device or connection. Information produced by cookies is shared only with the internally operated server. It is never shared or passed on to third parties. Data is processed on the basis of Article 6 (1 f) of the GDPR for the purpose of pursuing the controller’s legitimate interests, in this case to improve the website. You have the right to object to the processing of your user data for the purpose of user behaviour analysis. If you do not want the data of your visit to be stored and analysed, you may opt-out at any time by clicking the checkbox below.

Opt-out cookie:

An opt-out cookie is stored on your device to prevent your user data from being collected when you visit this site. For the cookie to be effective, it must be stored on every device you use to visit the site. As the cookie is stored in the browser (the programme used to access websites), it must be stored on each browser if you use more than one browser per device (e.g. Internet Explorer, Chrome or Mozilla Firefox). You should also note that if you delete all cookies, you will also delete the opt-out cookie and will have to reinstall it.

User tools upload form

We use the plugin gravity forms plugin for the upload. The plugin’s functionality to save IP addresses is turned off.

When you use the user tools upload form on the City WORKS website, you have the possibility to enter the name and e-mail address of the tool’s creator, upload their tool and provide a post image. By uploading you declare that the creator has given their consent for the publication of their personal data and tool on the website. You also declare that you have the rights to the uploaded post picture as well as the permission of all the people being displayed if it is a photograph.

You have the possibility to revoke your permission by contacting us via e-mail. The data will then be deleted.

Recipients of personal data

  • Data is not passed on to third parties.
  • As a general principle, data will not be transmitted to third states.

Duration of data retention

Personal data is regularly deleted when

  • it is no longer needed for contractual purposes (e.g. for service contracts)
  • when the individuals concerned have not given any separate authorisation
  • when statutory data storage obligations and periods have expired.

Reference to user rights

You are entitled:

  •  to object to data processing,
  •  to enquire about your personal data and its processing
  •  to have this corrected if necessary, or to request restriction of processing or the erasure of the data

The data will then be erased.

If you have any questions or complaints about this website, please contact the GIZ data protection officer (see contact information provided above). You also have the right to lodge a complaint with the responsible data protection supervisory authority. The responsible authority in this case is the German Federal Commissioner for Data Protection and Freedom of Information (BfDI).

Processing of personal data in connection with social network use

On its website, GIZ invites users to visit its company presence on social networking sites and platforms including, but not limited to, Twitter, YouTube and Facebook.

This online presences is operated in order to interact with the users that are active on these sites and platforms and to inform them about projects and services. By clicking on a social network’s logo, the user is redirected to the GIZ presence on the respective network.

When users visit the platforms, personal data is collected, used and stored by the operators of the respective social network, but not by GIZ. This is also the case even if the users themselves do not have an account with the respective social network.

The individual data processing operations and their scope differ depending on the operator of the respective social network. GIZ has no influence on the collection of data or its further use by the social network operators. We are not fully aware of the extent to which, where and for how long the data is stored; to what extent the networks comply with existing obligations regarding erasure; what analyses are conducted and links established with the data; and to whom the data is disclosed.

Access to GIZ social media sites is subject to the terms of use and privacy policies of the respective operators. Click here for the contact details and links to the data privacy policies of the social media on which GIZ maintains a presence.

More information here.

YouTube: Enhanced data protection

Videos hosted on Youtube are integrated into this website. The videos will only be displayed after you have given consent to comply with Youtube’s privacy policy. Prior to your active consent, no data will be transmitted to Youtube.

We use YouTube’s enhanced privacy mode. According to YouTube, no information about the visitor is stored before they watch the video. However, the enhanced privacy mode does not necessarily preclude the sharing of information with Youtube partners. For instance, Youtube connects to the Google DoubleClick network regardless of whether visitors watch a video.

For this reason, we have implemented a two-click solution on our webpage, which informs users that data may be transferred to Youtube once the embedded content is activated. The user has to actively agree before the content is displayed, and a possible data transfer starts.